Who We Are

Our team is comprised of a diverse group of people from the Information Technology field. A majority of our engineers provide experience and expertise in specific areas of engineering and information security.

Digital Certificates are provided to the Bank of America community through the efforts of the "PKI and Security Applications Team, in conjunction with the "Digital Certificates Support" Team. Both teams are part of Engineering and Operations.

Services Provided

As part of Engineering and Operations, our group's mission is to provide timely, reliable and cost effective security solutions for the protection and privacy of information owned by or entrusted to Bank of America. Our focus is to assist the Bank of America community in meeting the security principles of Confidentiality, Accountability, and Integrity. We provide two main areas of service: Engineering the tools necessary to manage the lifecycle of all certificates, and consulting within the Bank of America community on certificate useage and implementation.

How to Contact us

If you are experiencing any difficulty with this site or having trouble with your digital certificate, please call your local help desk or 1.800.SUPPORT (1.800.787.7678)

We value your feedback and will use it to improve our services. For comments, suggestions, or for more information on your Bank of America digital certificate, e-mail us at certificate.admin@bankofamerica.com. Please include your name, email address, and phone number with area code.